Reliability Regulation For EV Chargers
The UK’s 99% Uptime Rule for Rapid EV Chargers And How M2M Data Connect Ensures You Stay Compliant The UK’s transition to electric mobility is accelerating — and with it comes a new level of accountability for charge point operators (CPOs). Under the Public Charge Point Regulations 2023, the government now requires all rapid EV chargers (50kW and above) to achieve 99% uptime across their network. This is one of the strictest reliability standards in the world, and it officially comes into force on 24 November 2024. For CPOs, this isn’t just a technical challenge it’s a business‑critical requirement. Failure to meet the threshold can lead to fines of up to £10,000, reputational damage, and loss of customer trust. Connectivity is at the heart of this regulation. And that’s exactly where M2M Data Connect delivers unmatched value. What the 99% Uptime Regulation Actually Means The regulation sets out clear expectations for rapid charging infrastructure: Scope Applies to all public rapid charge points rated 50kW+. Measurement Uptime is calculated as a mean average across the operator’s entire rapid network over a calendar year. Definition of “Reliable” A charger counts as available when its OCPI status is: Available Charging Reserved If a charger cannot communicate its status often due to connectivity issues it risks being marked as offline, directly harming uptime scores. Compliance Timeline First full compliance year: 2025 Reporting deadline: January 2026 Operators must publish reliability data publicly. Penalties Up to £10,000 per network for failing to meet the 99% threshold. Exceptions Allowed for: Grid outages Severe weather Vandalism (with documented evidence) Additional Requirements 24/7 telephone helpline Contactless payment on all new and existing rapid chargers Open data sharing The Hidden Threat to Uptime: Connectivity Failures Most uptime failures aren’t caused by rdware faults — they’re caused by connectivity dropouts. If a charger can’t communicate: It can’t authenticate payments It can’t report OCPI status It can’t receive remote diagnostics It may be incorrectly flagged as “Unavailable” Even a few minutes of downtime per charger, multiplied across a network, can push a CPO below the 99% threshold. This is why connectivity is now mission‑critical infrastructure for EV charging. How M2M Data Connect Helps CPOs Achieve 99% Uptime M2M Data Connect provides industrial‑grade IoT connectivity designed specifically for high‑availability environments like EV charging. Here’s how we help operators stay compliant: Multi‑Network Resilience Our SIMs automatically connect to the strongest available network — and switch instantly if coverage drops. This eliminates the single‑operator dependency that causes most charger outages. 4G/5G High‑Availability Connectivity Rapid chargers require: Real‑time OCPI communication Payment processing Remote monitoring Firmware updates Our high‑bandwidth, low‑latency connectivity ensures these services stay online 24/7. Private APNs & Secure Networking We provide secure, isolated data paths that: Reduce cyber‑risk Improve reliability Ensure stable communication with back‑office systems Real‑Time Monitoring & Alerts Operators can track: Signal strength Data usage Device status Network performance Proactive alerts help prevent downtime before it happens. Rugged, EV‑Ready Hardware We support industrial routers and modems built for: Outdoor enclosures Extreme temperatures High‑vibration environments Perfect for roadside and motorway charging sites. Scalability for Growing Networks Whether you operate 10 chargers or 10,000, our platform scales effortlessly — with centralised management for every SIM in your fleet. Why CPOs Choose M2M Data Connect Proven reliability across mobility, energy, and infrastructure sectors 10+ years delivering mission‑critical IoT connectivity European‑wide coverage for cross‑border charging networks Flexible tariffs tailored to EV usage patterns Expert support from a team that understands EV infrastructure We don’t just provide SIMs we provide the connectivity backbone that keeps your chargers online, compliant, and profitable. The Bottom Line The UK’s 99% uptime regulation raises the bar for EV charging reliability — and connectivity is the single most important factor in meeting it. With M2M Data Connect, CPOs get: Always‑on connectivity Multi‑network resilience Secure, scalable infrastructure Tools to monitor and maintain uptime A partner who understands the regulatory landscape As the EV market grows, the operators who invest in robust connectivity will be the ones who stay compliant, competitive, and trusted by drivers.









