Bringing the eCommerce Industry Together in London

eCommerce Expo 2026 takes place on 23 and 24 September 2026 at Excel London, bringing together retailers, brands, technology providers and innovators from across the digital commerce industry.

The event will explore areas including customer experience, fulfilment, logistics, operations and the technology shaping the future of online retail.

As eCommerce businesses become increasingly dependent on automation, connected devices and real-time data, reliable IoT connectivity is becoming an important part of the infrastructure behind warehouses, delivery fleets, smart lockers and connected retail systems.

Connectivity Across Modern eCommerce Operations

An online order may begin on a website, but fulfilling that order often depends on a much wider network of connected equipment.

Businesses increasingly rely on devices such as:

• Warehouse scanners
• GPS trackers
• Delivery vehicle telematics
• Smart parcel lockers
• Asset trackers
• Connected vending and collection points
• Digital signage
• Industrial routers
• Environmental sensors
• Handheld terminals
• Automated warehouse equipment

These devices need reliable connectivity to communicate with cloud platforms, warehouse systems, fleet-management tools and other business applications.

M2M IoT Connect provides managed IoT connectivity designed to help businesses connect and monitor equipment across multiple sites and locations.

Warehouse and Fulfilment Connectivity

Modern fulfilment centres rely on real-time information to keep products moving efficiently.

Connected scanners, handheld terminals, sensors and tracking equipment can help warehouse teams monitor inventory, locate goods and coordinate picking, packing and dispatch.

IoT connectivity can support devices used for:

• Stock management
• Barcode scanning
• Order picking
• Asset tracking
• Warehouse automation
• Temperature monitoring
• Equipment monitoring
• Loading and dispatch operations

Mobile connectivity can also provide an alternative where Wi-Fi coverage is difficult to maintain across large warehouses, outdoor storage areas or temporary operational sites.

GPS Tracking and Delivery Fleets

The eCommerce customer journey does not end when an order leaves the warehouse.

Delivery operators need visibility over vehicles, drivers and consignments as goods move towards the customer.

GPS tracking devices can transmit information such as:

• Vehicle location
• Journey history
• Delivery routes
• Arrival and departure times
• Geofence activity
• Vehicle status
• Unexpected movement
• Asset location

The GPS device determines its position, while the IoT SIM allows that information to be transmitted to an authorised tracking platform.

Multi-network connectivity can be particularly useful for delivery fleets because vehicles regularly move between different coverage areas.

Smart Parcel Lockers

Parcel lockers are becoming an increasingly important part of eCommerce fulfilment and last-mile delivery.

Connected lockers can allow customers to collect and return parcels without requiring a staffed location.

Reliable connectivity may be needed to support:

• Customer authentication
• Collection codes
• Locker availability
• Door-control systems
• Delivery confirmation
• Remote diagnostics
• Software updates
• Security alerts

A mobile IoT connection can allow lockers to operate without depending on the broadband or Wi-Fi available at the host location.

This can make deployments more flexible across retail sites, transport locations, residential developments and other collection points.

Multi-Network IoT Connectivity

eCommerce and logistics equipment may be deployed across warehouses, retail sites, vehicles and customer locations.

Mobile coverage can vary significantly between these environments.

M2M IoT Connect multi-network SIMs can provide access to multiple mobile networks, reducing dependence on a single operator.

This can be useful for:

• Delivery fleets
• Smart lockers
• Mobile tracking equipment
• Temporary fulfilment sites
• Remote warehouses
• Connected retail equipment
• Assets moving between regions

For businesses operating nationally, this can simplify connectivity by reducing the need to select a different network for every individual location.

Temporary and Backup Connectivity

eCommerce demand can change quickly, particularly around promotions, seasonal peaks and major shopping periods.

Businesses may introduce temporary warehouses, additional fulfilment sites or pop-up locations to handle increased demand.

Installing fixed broadband at these locations may take time.

A suitable 4G or 5G router can provide temporary connectivity for approved equipment, helping businesses get new sites online more quickly.

Mobile connectivity can also be used as failover for an existing fixed service. If the primary broadband connection becomes unavailable, compatible equipment may switch to cellular connectivity.

This can help maintain access to important cloud platforms and operational systems during a local fixed-line outage.

Environmental Monitoring

Some eCommerce products require specific environmental conditions during storage and transportation.

Connected sensors can monitor factors such as:

• Temperature
• Humidity
• Air quality
• Door activity
• Refrigeration conditions
• Power status

If a measurement moves outside a predefined range, the system can send an alert to the relevant team.

This can be particularly useful for businesses handling food, pharmaceuticals, electronics or other sensitive goods.

Secure IoT Connectivity

Connected retail and logistics devices may exchange operational information relating to stock, vehicles, assets and business processes.

Depending on the deployment, M2M IoT Connect can provide options including:

• Private APN connectivity
• Fixed private IP addresses
• Fixed public IP addresses
• VPN integration
• IP whitelisting
• Restricted internet access
• Data usage alerts
• Access to approved endpoints

These options can help businesses control how remote equipment communicates with central systems.

Centralised SIM Management

An eCommerce operation may involve hundreds or thousands of connected devices spread across warehouses, vehicles and customer-facing locations.

Managing each connection individually can quickly become difficult.

Through a central connectivity management platform, organisations can:

• Activate and suspend SIMs
• Monitor data usage
• Set usage limits
• Create automated alerts
• Review connection activity
• Organise SIMs by site or device
• Identify unexpected usage
• Investigate inactive connections
• Manage shared data allowances
• Export reports

This provides greater visibility over the entire IoT deployment and can help technical teams identify connectivity issues remotely.

Supporting the Future of Connected Commerce

eCommerce Expo 2026 will provide an opportunity to explore the technologies and strategies shaping online retail, customer experience, fulfilment and logistics.

As these areas become more automated and connected, the infrastructure supporting tracking devices, lockers, routers, sensors and warehouse equipment will become increasingly important.

M2M IoT Connect provides managed IoT connectivity for logistics, retail, warehousing and other connected applications.

Whether a business needs to connect a small number of devices or manage a wider national deployment, our IoT connectivity solutions can help keep equipment online, monitored and under control.

Contact M2M IoT Connect to discuss IoT connectivity for eCommerce, retail, warehousing and logistics applications.